Frequently Asked Questions
Everything you need to know about your FloralTrip shopping experience.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment measurements, as sizing can vary between floral collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your fabrics sustainably sourced?
At FloralTrip, we prioritize the planet. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure your fashion footprint is as light as a petal.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team via live chat.